Customer discovery is at the heart of the White October approach, and their knowledge and experience ensured we took decisions based on evidence.
RM Assessor’s users were at the heart of our thinking throughout the process, so it means a lot that their initial feedback has been so positive.
94 % of markers rated RM Assessor3 as good or excellent.
95 % said it made marking more efficient.
98 % said it was intuitive to use.
The training we gave RM has the potential to improve other aspects of the platform, too: helping to ensure future development is always based on the genuine experiences and expectations of users.
Whether you want to create a new digital product or make an existing one even better, we'd love to talk it through.